Highlands and Islands Enterprise yesterday (Monday March 24) agreed to postpone the closure of the Connected Communities network.

This decision reflects the challenges that some users of the service have had in obtaining an alternative solution, compounded by corona virus restrictions.

Any current Hebrides.net customers who require an extension of service are asked to contact Scotnet as soon as possible on 0333 370 2222, or by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it..

The extension has been agreed for one month initially, to be reviewed as the coronavirus situation evolves.

Commenting Angus B MacNeil, MP for Na H-Eileanan an Iar, said: “This is a welcome decision and for those who have not yet found a new provider this will be a lifeline during this crisis.

"It is up to individuals to contact Heb.net through their own account page to ask for the service to be maintained, it will not automatically carry on.

"If you have not found a new provider contact Heb.net as soon as you can to ensure your service continues.

“I had written to Paul Wheelhouse MP Minister for Energy, Connectivity and the Islands to ask for an extension and am pleased that this is now happening. HIE are to be commended for this turnaround and for all the work they have done in helping people move to other providers.

“Given the current uncertainties it is good to note that there may be further extensions if needed. This will also be a chance to determine what continued demand exists for this service.