A new wave of phone and email scamming is hitting the Western Isles, according to recipients posting on the Western Isles Noticeboard community Facebook Page in the last few days.
One warns: “Be aware, folks. Just had an automated call claiming to be the Bank of Scotland Fraud Unit.
“I switched off the phone and called the number on the back of my card, needless to say, it wasn’t the bank.
“If you get the same call, do as I did, don’t press any buttons when prompted, end the call and phone the bank.
“Please warn any elderly people who would think the call was genuine.”
Official guidance is to phone the bank from a different phone in order to prevent the scammers keeping the original call alive and masquerading as the bank when you make the check call.
Another warns: “I got one as well. I also got a text to say that £717.93 was taken out of my account and to confirm with yes or no. Well I telephoned the Bank and it’s a scam, but they had the correct last four digits of my bank card, so the card has to be replaced.”
And another person received a fake approach by email. “HMRC spam mail doing the rounds and making it to the inbox. Now I know this is fake, but others may not.
“Your name, or whatever name you have on any given account, will always be used to address you in genuine emails.
“The word “eligible” means it isn’t a genuine email either, it’s to entice you in and click on the link.
“If you were due a refund from HMRC, it would be definitive and it would come through as a letter in the post. HMRC would not email this to you. Nor would they try give it to you automatically. You have to claim it yourself after receiving notification through the post.
“There is no genuine signature or further contact or business information at the bottom of the email.
“Tapping on the email address shows that it is not a real email address, nor one from HMRC.”
Official guidance on these emails is simple. They are always all fake.