June 2020: Turismo de Portugal has launched an official platform to allow tourists to search for which establishments have adhered to the Clean & Safe stamp, initiated earlier in the year by the National tourism board.
The platform will identify the location of compliant establishments and what requirements they must meet. The platform also allows the assessment, by the tourists themselves, of the degree of satisfaction with the companies’ performance regarding compliance with the requirements of the stamp, thereby appealing to everyone’s responsibility for safer tourism.
Developed by Infraspeak with the support of Google, the platform enables the identification of tourist companies and related sectors which commit to complying with the hygiene and health safety requirements outlined by the General Directorate of Health’s guidelines, thus adhering to the stamp created by Turismo de Portugal. The platform is available in both English and Portuguese.
In addition to identifying and georeferencing Clean & Safe companies, the platform monitors the tourists’ confidence index, enabling a direct assessment of the experience according to the measures implemented. This is then communicated directly to Turismo de Portugal.
The evaluation of customers will be one of the indicators used by Turismo de Portugal to carry out random inspections of participating companies and services, together with the competent authorities and associations representing the activities covered.
The Clean & Safe stamp was created by Turismo de Portugal in April with the objective of helping companies to identify the measures to be adopted and also strengthening the confidence of domestic and international tourists in Portugal to show it is a safe tourist destination
The initiative covers the entire tourism value chain and already has more than 12,000 members across all types of tourism accommodation, local accommodation, tourist entertainment companies, travel and tourism agencies, restaurants, golf, rent-a-car, tourist guide-interpreters, casinos and cultural facilities - constituting a voluntary declaration of compliance with requirements that many companies have put in place with specific protocols for different types of services.
Free of charge, the Clean & Safe stamp is valid until the 30th of April, 2021. Turismo de Portugal promotes the necessary training for companies to implement the associated measures, having already trained more than 15,000 people.