Comhairle nan Eilean Siar is to write to OFGEM to seek clarity on reduced SSE tariffs which appear to no longer be available.
Comhairle Leader, Cllr Angus Campbell, said: “Week beginning 6th July, SSE made some new tariffs available, one of which was to charge 10.878p per kwh, a significant reduction on the existing standard tariff from SSE (15.61p).
On further inspection, we were informed that SSE had introduced another new tariff; a one year fixed price Total Heating Total Control (THTC) tariff – 7.27p heat and 14.42p standard inc VAT – significantly lower than the current tariff.
"When SSE were contacted, they said that the tariff was no longer available and that it was only available to a limited number of customers."
He added: "Effectively, SSE offered new reduced tariffs for a limited period of time and those who benefited from these were not those most in need of assistance.
"Is this appropriate practice and behaviour for a company?
“This really is a quite a bizarre situation and we will be writing to OFGEM to seek clarity on these issues.”