Service Co-ordinator. Ref 4243

Stornoway, Isle of Lewis (Occasional travel to the Western Isles).
Circa £29,500 per annum pro rata inc £700 on call & £1700 Islands allowance.
Part-time Fixed Term 3 years (working 24 hours per week ) Monday to Friday & every 2nd Saturday half day

Closing Date: 26 October 2020

Giving children and young people the foundations they need to thrive.

The role

We are looking for a service coordinator to help start up and establish our new service PIMH (Perinatal and Infant Mental Health Fund) and direct line manage a team of 5 part -time family practitioners across all of our other services. 

The services:

Eilean Siar Assessment & Therapy Unit (ATU) is a health funded service which takes referrals from NHS Therapists, Education, CAHMS, and Social Work. We use a play-based approach to provide children who have additional needs, with a safe and therapeutic environment in which they can develop their communication, motor, learning, and life skills. They also support the S'math Sinn team who run a Saturday club one Saturday per month.

The Foetal Alcohol Syndrome Support Service works with children and youth up to the age of 18 years who have a confirmed or probable diagnosis of Foetal Alcohol Syndrome Disorder. We aim to provide support and advice to families and carers of children affected by FASD.

MIN Maternal infant & nutritional group work holistically with families to encourage the general health and wellbeing of both children and their families. Providing activity based parenting sessions.

Smathsinn is an established group which offers activities to children and young people with additional support needs. This runs on a Saturday once a month. You will be responsible for coordinating and supporting sessions.

You will make a difference by:

  • Being responsible for the delivery of quality services, including operational and strategic planning and deployment of resources and to work with commissioners and other external bodies.
  • Providing direct and overall line management of staff. Supporting and planning group activities.
  • Being the point of contact for all Safeguarding issues.
  • Participating in, facilitating and leading relevant multiagency meetings where appropriate.
  • Ensuring case work standards are adhered to from referral through to closure of cases.
  • Producing and presenting analytical and written reports, using data and other sources to improve performance and service delivery.

You will need

  • Experience of the development and practice of community working, including influencing involvement.
  • Relevant degree or HNC/SVQ level 3 in social care or equivalent.
  • Significant post qualification experience of working with children, young people  and or families in a multi-agency, environment and achieving positive outcomes  through intervention. Min 3 years.
  • Excellent communication skills, including giving presentations.

The way we work

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work here.


We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits here.

For safe and happy childhoods

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK.

For more information and to apply, please visit our website

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.