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Service Co-ordinator (6056)

  • Stornoway, Isle of Lewis
  • Circa £32,150 per annum, including Distant Islands allowance and On call allowance
  • Full-Time (working 37 hours a week) – generally Monday to Friday with some evening and occasional weekend work

Brilliant benefits

We offer 29 days holiday plus public/bank holidays (pro rata), flexible maternity, adoption and paternity packages, pension scheme where we contribute up to 7%, an employee discount portal and much more.

Giving children and young people the foundations they need to thrive.

The role

We provide early intervention, assessment and individualised support packages for children and young people affected by substance misuse.

Through our Early Intervention, Early Years and Weekend Services and in partnership with our funders the Outer Hebrides Alcohol & Drug Partnership (ADP), we work with children, young people and their families who have been affected in a variety of ways by substance misuse with the aim of reducing the level of substance misuse.

As Service Coordinator you'll manage and lead a team to provide a range of services to children, young people and families to achieve positive outcomes in accordance with organisational policies, procedures and regulatory requirements.

You will make a difference by:

  •  Working directly with young people and families who have been affected by substance misuse.
  •  Supervising up to 6 staff including managing their development.
  •  Joining the on-call rota.
  •  Working in partnership with other agencies to support young people and families.
  •  Continually developing the service.

You will need:

  • An HNC or degree qualification in a relevant subject area.
  • Post qualification experience of working with children, young people and / or families in a multi-agency environment and achieving positive outcomes through intervention.
  • Experience of working with accredited parenting programmes, or the willingness to learn.
  • Advanced experience of chairing, supporting and contributing to service planning meetings.
  • The ability to produce clear, concise written reports capturing and progressing the salient issues to action.
  • Experience and knowledge of substance abuse and the effects on the whole family.
  •  A thorough knowledge of childcare legislation and safeguarding requirements

The way we work
We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work here.

We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits here.

For safe and happy childhoods
At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 600,000 children and families across the UK.

For more information please contact Emma Goodwin on 01923 361725 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note: Interviews are planned to be held on Wednesday, 10th November 2021.